New Patient Info — What to Expect in Bozeman

What to know before your first visit to Root Therapy and Wellness in Bozeman, MT — what to bring, parking, referrals, and insurance.

60 min
full first evaluation
1-on-1
with your therapist, every visit
No referral
needed for most plans
Same week
most new patients are seen
Welcome to Root Therapy and Wellness. If this is your first visit, here’s everything you need to know to walk in feeling prepared — what your first appointment looks like, what to bring, and how to find us. If a question isn’t answered here, our full FAQ probably has it, or you can just call or text (406) 219-5388.
Your first visit

What your first 60 minutes look like

01

Your story

We start with what brought you in — your symptoms, your history, and what you want to get back to.

02

Movement & hands-on exam

Your therapist looks at how you move and examines the area directly, to find not just where it hurts but why.

03

Your goals

Whether that’s hiking in the Bridgers, sleeping through the night, keeping up with your kids, or getting back to work.

04

Your plan

You leave with a clear picture of what’s going on, a personalized treatment plan, and usually a few exercises to start at home right away.

Every visit after that is one-on-one too, and your care always builds on the last session. As your needs change, we set you up with the therapist who’s the right fit for what comes next.

Come prepared

What to bring, what to wear

What to Bring

Photo ID & insurance card
If you’re using insurance.
Relevant imaging reports
Any X-ray or MRI reports, or notes you already have.
A doctor's referral, if you have one
Most plans don’t require it — details below.
A list of medications you take
If that’s easy to pull together.

What to Wear

Comfortable clothes you can move in
Think athletic or loose-fitting clothing.
Shoes you can walk in
Easy access to the area we're treating
For example, shorts for a knee, or shorts/tank for a shoulder.

That's it — we'll handle the rest

No referral needed for most plans. Most insurance accepted.

Save time at the front desk

Handle your paperwork ahead of time

Intake is a short online packet — the link comes with your booking, it saves as you go, and most people finish in about ten minutes. Done ahead of time, your full hour goes toward your evaluation.

How Paperwork Works
Bringing your child?

Root Pediatrics

Our pediatric physical, occupational, speech, and feeding therapy runs through Root Pediatrics — the same one-on-one approach, sized for kids and built around families.

Explore Root Pediatrics

Do I Need a Referral?

For most plans, no — Montana is a direct-access state, so you can start physical or occupational therapy with us directly. Medicare and Medicaid do require a referral, and we’re happy to help coordinate that with your physician. If we ever find something during your evaluation that needs a doctor’s attention first, we’ll tell you honestly and help you get to the right provider.

Insurance & Payment

We’re in-network with most major Montana plans, and we offer competitive self-pay rates with superbills for out-of-network reimbursement. The full accepted-insurer list, details on out-of-network coverage, and self-pay information all live on our Insurance & Payment page. Not sure where your plan lands? Call or text and we’ll verify your benefits before your first visit as a courtesy — please confirm coverage with your plan as well.

What If I Need to Cancel or Reschedule?

Life happens. If you need to cancel or reschedule, call or text (406) 219-5388 at least 24 hours before your appointment. Late cancellations and no-shows may carry a fee ($100, and $175 for repeats) — but if we can reschedule you within the same week and you attend, the fee is waived. And if something outside your control caused the missed visit, talk to us; we review those situations individually.

New Patients Are Always Welcome

You don’t need to have everything figured out before you come in — that’s what the evaluation is for. When you’re ready, request an appointment online or call or text (406) 219-5388, and we’ll find a time that works. Most new patients are seen within the same week.

5.0 out of 5
Knowledgeable PT's and very helpful in planning a program to get my balance problems resolved. I definitely recommend them.
— G.H. Google review · April 2026
Before you arrive

Ready to book your first visit?

No referral needed for most plans, and most major insurance is accepted. We'll take care of the details — you just show up.

Find us
1283 N 14th Ave, Suite 101
Bozeman, MT 59715
On-site parking — no hunting for a spot
Hours
Monday – Friday, 8:00 AM – 5:00 PM
Arriving a few minutes early gives you time to settle in

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Leave your details and we’ll get back to you — or call us now at (406) 219-5388.

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